a dark blue TraitLab logo
Sign up

Have an account? Sign in

Career profile Billing Clerk

Also known as Account Services Representative, Accounting Clerk, Billing Clerk, Billing Coordinator, Cost Accounting Clerk, Item Processing Clerk, Statement Clerk, Statement Distribution Clerk, Statement Processor, Statement Services Representative

Billing Clerk

Also known as Account Services Representative, Accounting Clerk, Billing Clerk

Interests Profile
  • Conventional
  • Enterprising
  • Social
Pay Range
$28,300 - $58,820 (annual)
Required Skills
  • Active Listening
  • Speaking
  • Reading Comprehension
Knowledge Areas
  • Administrative
  • Customer and Personal Service
  • Mathematics
Core tasks
  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.
  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
  • Create billing documents, shipping labels, credit memorandums, or credit forms.
Is Billing Clerk the right career path for you?

Would Billing Clerk be a good fit for you?

Explore how your personality fits with Billing Clerk and hundreds of other career paths.

Create your free account

What does a Billing Clerk do?

Billing Clerks compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes.

In addition, Billing Clerks prepare billing invoices for services rendered or for delivery or shipment of goods.

What kind of tasks does a Billing Clerk perform regularly?

Billing Clerks are often responsible for overseeing or executing some or all of the following tasks:

  • Post stop-payment notices to prevent payment of protested checks.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Verify accuracy of billing data and revise any errors.
  • Verify signatures and required information on checks.
  • Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
  • Operate typing, adding, calculating, or billing machines.
  • Resolve discrepancies in accounting records.
  • Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.
  • Contact customers to obtain or relay account information.
  • Keep records of invoices and support documents.
  • Route statements for mailing or over-the-counter delivery to customers.
  • Monitor equipment to ensure proper operation.
  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

The above responsibilities are specific to Billing Clerks. More generally, Billing Clerks are involved in several broader types of activities:

Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing Administrative Activities
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

What is a Billing Clerk salary?

The median salary for a Billing Clerk is $39,590, and the average salary is $41,610. Both the median and average roughly describe the middle of the Billing Clerk salary range, but the average is more easily affected by extremely high or low salaries.

Many Billing Clerks earn significantly more or less than the average, due to several factors. About 10% of Billing Clerks earn less than $28,300 per year, 25% earn less than $33,650, 75% earn less than $48,690, and 90% earn less than $58,820.

Between the years of 2020 and 2030, the number of Billing Clerks is expected to change by 2.9%, and there should be roughly 48,900 open positions for Billing Clerks every year.

Median annual salary
$39,590
Typical salary range
$28,300 - $58,820
Projected growth (2020 - 2030)
2.9%

What personality traits are common among Billing Clerks?

Interests

Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.

Compared to most occupations, those who work as a Billing Clerk are usually higher in their Conventional and Enterprising interests.

Billing Clerks typically have very strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Also, Billing Clerks typically have strong Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Values

People differ in their values, or what is most important to them for building job satisfaction and fulfillment.

Compared to most people, those working as a Billing Clerk tend to value Support, Relationships, and Independence.

Most importantly, Billing Clerks moderately value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.

Second, Billing Clerks moderately value Relationships. Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment.

Lastly, Billing Clerks moderately value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.

Psychological Demands

Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.

In order to perform their job successfully, people who work as Billing Clerks must consistently demonstrate qualities such as integrity, dependability, and attention to detail.

Below, you'll find a list of qualities typically required of Billing Clerks, ranked by importance:

Integrity
Job requires being honest and ethical.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

What education and training do Billing Clerks need?

Working as a Billing Clerk usually requires a high school diploma.

Billing Clerks need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with this occupation.

Educational degrees among Billing Clerks

  • 2.7% did not complete high school or secondary school
  • 28.5% completed high school or secondary school
  • 32.3% completed some college coursework
  • 15.3% earned a Associate's degree
  • 17.0% earned a Bachelor's degree
  • 3.5% earned a Master's degree
  • 0.8% earned a doctorate or professional degree

Knowledge and expertise required by Billing Clerks

Billing Clerks may benefit from understanding of specialized subject areas, such as administrative, customer and personal service, or mathematics knowledge.

The list below shows several areas in which most Billing Clerks might want to build proficiency, ranked by importance.

Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Important Abilities needed by Billing Clerks

Billing Clerks must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.

For example, Billing Clerks need abilities such as oral comprehension, oral expression, and near vision in order to perform their job at a high level. The list below shows several important abilities for Billing Clerks, ranked by their relative importance.

Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Speech Recognition
The ability to identify and understand the speech of another person.
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Critical Skills needed by Billing Clerks

Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.

Billing Clerks frequently use skills like active listening, speaking, and reading comprehension to perform their job effectively. The list below shows several critical skills for Billing Clerks, ranked by their relative importance.

Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Service Orientation
Actively looking for ways to help people.

What is the source of this information?

The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.

If you have any questions or suggestions about this information, please send a message.