Career profile for Gambling Surveillance Officer

What does a Gambling Surveillance Officer do?

Gambling Surveillance Officers observe gambling operation for irregular activities such as cheating or theft by either employees or patrons.

In addition, Gambling Surveillance Officers

investigate potential threats to gambling assets such as money, chips, and gambling equipment,
act as oversight and security agent for management and customers.

What kind of tasks does a Gambling Surveillance Officer perform regularly?

Gambling Surveillance Officers are often responsible for overseeing or executing some or all of the following tasks:

Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Develop and maintain log of surveillance observations.
Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
Review video surveillance footage.
Act as oversight or security agents for management or customers.
Supervise or train surveillance observers.

The above responsibilities are specific to Gambling Surveillance Officers. More generally, Gambling Surveillance Officers are involved in several broader types of activities:

Activities	Importance	Details
Documenting/Recording Information		Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Working with Computers		Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information		Observing, receiving, and otherwise obtaining information from all relevant sources.
Monitoring Processes, Materials, or Surroundings		Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Communicating with Supervisors, Peers, or Subordinates		Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

Monitoring Processes, Materials, or Surroundings

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

What is a Gambling Surveillance Officer salary?

The median salary for a Gambling Surveillance Officer is $35,300, and the average salary is $39,910. Both the median and average roughly describe the middle of the Gambling Surveillance Officer salary range, but the average is more easily affected by extremely high or low salaries.

Many Gambling Surveillance Officers earn significantly more or less than the average, due to several factors. About 10% of Gambling Surveillance Officers earn less than $25,400 per year, 25% earn less than $28,990, 75% earn less than $46,340, and 90% earn less than $62,450.

Between the years of 2020 and 2030, the number of Gambling Surveillance Officers is expected to change by 16.1%, and there should be roughly 1,400 open positions for Gambling Surveillance Officers every year.

Median annual salary: $35,300
Typical salary range: $25,400 - $62,450
Projected growth (2020 - 2030): 16.1%

What personality traits are common among Gambling Surveillance Officers?

Interests

Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.

Compared to most occupations, those who work as a Gambling Surveillance Officer are usually higher in their Realistic, Conventional, and Enterprising interests.

Gambling Surveillance Officers typically have very strong Realistic interests. Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Also, Gambling Surveillance Officers typically have strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Lastly, Gambling Surveillance Officers typically have moderate Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Values

People differ in their values, or what is most important to them for building job satisfaction and fulfillment.

Compared to most people, those working as a Gambling Surveillance Officer tend to value Support, Independence, and Achievement.

Most importantly, Gambling Surveillance Officers strongly value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.

Second, Gambling Surveillance Officers strongly value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.

Lastly, Gambling Surveillance Officers moderately value Achievement. Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.

Psychological Demands

Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.

In order to perform their job successfully, people who work as Gambling Surveillance Officers must consistently demonstrate qualities such as integrity, cooperation, and attention to detail.

Below, you'll find a list of qualities typically required of Gambling Surveillance Officers, ranked by importance:

Demands	Importance	Details
Integrity		Job requires being honest and ethical.
Cooperation		Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Attention to Detail		Job requires being careful about detail and thorough in completing work tasks.
Stress Tolerance		Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Dependability		Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity

Job requires being honest and ethical.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

What education and training do Gambling Surveillance Officers need?

Working as a Gambling Surveillance Officer usually requires a high school diploma.

Gambling Surveillance Officers need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with this occupation.

Educational degrees among Gambling Surveillance Officers

5.9% did not complete high school or secondary school
35.4% completed high school or secondary school
30.4% completed some college coursework
10.9% earned a Associate's degree
13.9% earned a Bachelor's degree
3.1% earned a Master's degree
0.5% earned a doctorate or professional degree

Knowledge and expertise required by Gambling Surveillance Officers

Gambling Surveillance Officers may benefit from understanding of specialized subject areas, such as public safety and security, computers and electronics, or mathematics knowledge.

The list below shows several areas in which most Gambling Surveillance Officers might want to build proficiency, ranked by importance.

Knowledge areas	Importance	Details
Public Safety and Security		Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics		Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mathematics		Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administrative		Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Education and Training		Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Important Abilities needed by Gambling Surveillance Officers

Gambling Surveillance Officers must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.

For example, Gambling Surveillance Officers need abilities such as problem sensitivity, selective attention, and far vision in order to perform their job at a high level. The list below shows several important abilities for Gambling Surveillance Officers, ranked by their relative importance.

Abilities	Importance	Details
Problem Sensitivity		The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Selective Attention		The ability to concentrate on a task over a period of time without being distracted.
Far Vision		The ability to see details at a distance.
Oral Comprehension		The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Expression		The ability to communicate information and ideas in writing so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Selective Attention

The ability to concentrate on a task over a period of time without being distracted.

Far Vision

The ability to see details at a distance.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Critical Skills needed by Gambling Surveillance Officers

Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.

Gambling Surveillance Officers frequently use skills like monitoring, critical thinking, and speaking to perform their job effectively. The list below shows several critical skills for Gambling Surveillance Officers, ranked by their relative importance.

Skills	Importance	Details
Monitoring		Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking		Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Speaking		Talking to others to convey information effectively.
Judgment and Decision Making		Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension		Understanding written sentences and paragraphs in work-related documents.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Speaking

Talking to others to convey information effectively.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

What is the source of this information?

The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.

If you have any questions or suggestions about this information, please send a message.

Career profile Gambling Surveillance Officer

Gambling Surveillance Officer

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