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Career profile Information Technology Manager

Also known as Application Development Director, Computing Services Director, Data Processing Manager, Information Systems Director (IS Director), Information Systems Manager (IS Manager), Information Systems Supervisor (IS Supervisor), Information Technology Director (IT Director), Information Technology Manager (IT Manager), MIS Director (Management Information Systems Director), Technical Services Manager

Information Technology Manager

Also known as Application Development Director, Computing Services Director, Data Processing Manager

Interests Profile
  • Enterprising
  • Conventional
  • Investigative
Pay Range
$90,430 - $208,000+ (annual)
Required Skills
  • Critical Thinking
  • Reading Comprehension
  • Active Listening
Knowledge Areas
  • Computers and Electronics
  • Customer and Personal Service
  • Administration and Management
Core tasks
  • Manage backup, security and user help systems.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
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What does an Information Technology Manager do?

Information Technology Managers plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

What kind of tasks does an Information Technology Manager perform regularly?

Information Technology Managers are often responsible for overseeing or executing some or all of the following tasks:

  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Review project plans to plan and coordinate project activity.
  • Assign and review the work of systems analysts, programmers, and other computer-related workers.
  • Provide users with technical support for computer problems.
  • Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
  • Stay abreast of advances in technology.
  • Recruit, hire, train and supervise staff, or participate in staffing decisions.
  • Consult with users, management, vendors, and technicians to determine computing needs and system requirements.
  • Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
  • Develop and interpret organizational goals, policies, and procedures.
  • Review and approve all systems charts and programs prior to their implementation.
  • Prepare and review operational reports or project progress reports.
  • Evaluate data processing proposals to assess project feasibility and requirements.
  • Control operational budget and expenditures.
  • Purchase necessary equipment.

The above responsibilities are specific to Information Technology Managers. More generally, Information Technology Managers are involved in several broader types of activities:

Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

What is an Information Technology Manager salary?

The median salary for an Information Technology Manager is $151,150, and the average salary is $161,730. Both the median and average roughly describe the middle of the Information Technology Manager salary range, but the average is more easily affected by extremely high or low salaries.

Many Information Technology Managers earn significantly more or less than the average, due to several factors. About 10% of Information Technology Managers earn less than $90,430 per year, 25% earn less than $116,990, 75% earn less than $191,470, and 90% earn more than $208,000.

Between the years of 2020 and 2030, the number of Information Technology Managers is expected to change by 10.9%, and there should be roughly 42,400 open positions for Information Technology Managers every year.

Median annual salary
$151,150
Typical salary range
$90,430 - Over $208,000
Projected growth (2020 - 2030)
10.9%

What personality traits are common among Information Technology Managers?

Interests

Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.

Compared to most occupations, those who work as an Information Technology Manager are usually higher in their Enterprising, Conventional, and Investigative interests.

Information Technology Managers typically have very strong Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Also, Information Technology Managers typically have strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Lastly, Information Technology Managers typically have moderate Investigative interests. Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Information Technology Managers typically have moderate Realistic interests. Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Values

People differ in their values, or what is most important to them for building job satisfaction and fulfillment.

Compared to most people, those working as an Information Technology Manager tend to value Working Conditions, Support, and Achievement.

Most importantly, Information Technology Managers very strongly value Working Conditions. Occupations that satisfy this work value offer job security and good working conditions.

Second, Information Technology Managers strongly value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.

Lastly, Information Technology Managers strongly value Achievement. Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment.

Psychological Demands

Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.

In order to perform their job successfully, people who work as Information Technology Managers must consistently demonstrate qualities such as attention to detail, integrity, and dependability.

Below, you'll find a list of qualities typically required of Information Technology Managers, ranked by importance:

Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Integrity
Job requires being honest and ethical.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

What education and training do Information Technology Managers need?

Many Information Technology Managers will have a four-year bachelor's degree, but some do not.

Information Technology Managers usually need several years of work-related experience, on-the-job training, and/or vocational training.

Educational degrees among Information Technology Managers

  • 0.4% did not complete high school or secondary school
  • 4.1% completed high school or secondary school
  • 13.1% completed some college coursework
  • 7.7% earned a Associate's degree
  • 45.8% earned a Bachelor's degree
  • 25.9% earned a Master's degree
  • 2.9% earned a doctorate or professional degree

Knowledge and expertise required by Information Technology Managers

Information Technology Managers may benefit from understanding of specialized subject areas, such as computers and electronics, customer and personal service, or administration and management knowledge.

The list below shows several areas in which most Information Technology Managers might want to build proficiency, ranked by importance.

Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Important Abilities needed by Information Technology Managers

Information Technology Managers must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.

For example, Information Technology Managers need abilities such as oral comprehension, written comprehension, and oral expression in order to perform their job at a high level. The list below shows several important abilities for Information Technology Managers, ranked by their relative importance.

Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.

Critical Skills needed by Information Technology Managers

Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.

Information Technology Managers frequently use skills like critical thinking, reading comprehension, and active listening to perform their job effectively. The list below shows several critical skills for Information Technology Managers, ranked by their relative importance.

Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

What is the source of this information?

The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.

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