Also known as Aircraft Dispatcher, City Dispatcher, Dispatcher (Dispatch), Operations Dispatcher, Rail Operations Controller, School Bus Dispatcher, Train Dispatcher, Truck Dispatcher
Also known as Aircraft Dispatcher, City Dispatcher, Dispatcher (Dispatch)
Operations Dispatchers schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business.
In addition, Operations Dispatchers duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Operations Dispatchers are often responsible for overseeing or executing some or all of the following tasks:
The above responsibilities are specific to Operations Dispatchers. More generally, Operations Dispatchers are involved in several broader types of activities:
The median salary for an Operations Dispatcher is $40,980, and the average salary is $44,860. Both the median and average roughly describe the middle of the Operations Dispatcher salary range, but the average is more easily affected by extremely high or low salaries.
Many Operations Dispatchers earn significantly more or less than the average, due to several factors. About 10% of Operations Dispatchers earn less than $26,560 per year, 25% earn less than $32,510, 75% earn less than $53,400, and 90% earn less than $67,680.
Between the years of 2020 and 2030, the number of Operations Dispatchers is expected to change by 4.3%, and there should be roughly 18,700 open positions for Operations Dispatchers every year.
Career interests describe a person's preferences for different types of working environments and activities. When a person's interest match the demands of an occupation, people are usually more engaged and satisfied in that role.
Compared to most occupations, those who work as an Operations Dispatcher are usually higher in their Conventional, Enterprising, and Realistic interests.
Operations Dispatchers typically have very strong Conventional interests. Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Also, Operations Dispatchers typically have moderate Enterprising interests. Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Lastly, Operations Dispatchers typically have moderate Realistic interests. Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
People differ in their values, or what is most important to them for building job satisfaction and fulfillment.
Compared to most people, those working as an Operations Dispatcher tend to value Independence, Support, and Working Conditions.
Most importantly, Operations Dispatchers moderately value Independence. Occupations that satisfy this work value allow employees to work on their own and make decisions.
Second, Operations Dispatchers moderately value Support. Occupations that satisfy this work value offer supportive management that stands behind employees.
Lastly, Operations Dispatchers moderately value Working Conditions. Occupations that satisfy this work value offer job security and good working conditions.
Each occupation brings its own set of psychological demands, which describe the characteristics necessary to perform the job well.
In order to perform their job successfully, people who work as Operations Dispatchers must consistently demonstrate qualities such as stress tolerance, attention to detail, and dependability.
Below, you'll find a list of qualities typically required of Operations Dispatchers, ranked by importance:
Working as an Operations Dispatcher usually requires a high school diploma.
Operations Dispatchers need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with this occupation.
Operations Dispatchers may benefit from understanding of specialized subject areas, such as customer and personal service, public safety and security, or administration and management knowledge.
The list below shows several areas in which most Operations Dispatchers might want to build proficiency, ranked by importance.
Operations Dispatchers must develop a particular set of abilities to perform their job well. Abilities are individual capacities that influence a person's information processing, sensory perception, motor coordination, and physical strength or endurance. Individuals may naturally have certain abilities without explicit training, but most abilities can be sharpened somewhat through practice.
For example, Operations Dispatchers need abilities such as oral comprehension, oral expression, and speech recognition in order to perform their job at a high level. The list below shows several important abilities for Operations Dispatchers, ranked by their relative importance.
Skills are developed capacities that enable people to function effectively in real-world settings. Unlike abilities, skills are typically easier to build through practice and experience. Skills influence effectiveness in areas such as learning, working with others, design, troubleshooting, and more.
Operations Dispatchers frequently use skills like active listening, speaking, and monitoring to perform their job effectively. The list below shows several critical skills for Operations Dispatchers, ranked by their relative importance.
The information provided on this page is adapted from data and descriptions published by the U.S. Department of Labor, Employment and Training Administration under the CC BY 4.0 license. TraitLab has modified some information for ease of use and reading, and the U.S. Department of Labor, Employment, and Training Administration has not approved, endorsed, or tested these modifications.
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